Simple Problem Solving Tools

Here are three simple continuous improvement tools that you can implement in your business today to understand the root cause:

• 5 Whys?

• Gemba

• Pareto Analysis

5 Whys?

This is a simple and effective tool to get to the root cause of a problem. You/your team simply ask Why 5 times (or usually less) to delve into the heart of an issue. It is easy to jump to conclusions and assume you understand a problem. Next time take a step back and keep asking Why until you get to the root cause

Gemba

Lean Continuous Improvement has its root in Japanese manufacturing. Gemba simply means ‘site’, so to go to Gemba means going to the location of the problem. All too often we can sit at our desks assuming we know what the problem is and start implementing solutions. This simple but powerful tool means to get up and go to the problem area, and if physically possible observe and collect data on the issue. Often what you observe is very different to what you assumed the issue was.

Pareto Analysis

Or the 80/20 rule. A lot of you will have heard of this principle before. The Pareto principle means for example that it is very likely that 80% of the returns in your business are caused by 20% of your products. Or 80% of your problem is caused by 20% of the underlying issues. This tool helps you cut through the noise and focus on the big hitting items to tackle especially if you feel overwhelmed.

I have implemented these simple tools in the past to get quick but effective results. They give clarity on what problems you really should be tackling.

Let me know if you implement these tools and how they work for you. I’d love to hear how you get on and get in touch if you need any support on implementing these tools or other continuous improvement tools.

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